What Do I Know?
Two figures stand back-to-back—one pondering a question, the other confidently raising a finger with the answer.
Quit or Fired? Why the Difference Matters
A quit isn't always a quit, and a resignation doesn't always settle the question. In unemployment claims, how a separation is classified can change the direction of the claim from the very beginning.
Why Good Employers Still Lose Unemployment Cases
A perfectly reasonable termination decision doesn't always lead to the unemployment decision an employer expects. The reason? Employment decisions and unemployment eligibility decisions don't always answer the same question.
A Missed Deadline Can Cost Employers
Even the strongest unemployment claim can be affected by a missed deadline. Learn which deadlines matter, why they are important, and how timely responses help ensure your information can be fully considered.
Inconsistent Information Can Undermine Your Credibility
Credibility is built one fact at a time. Learn how inconsistent information can raise questions during an unemployment claim review and why consistency helps adjudicators evaluate what actually happened.
Why Allegations Alone Are Rarely Enough
An allegation may explain what an employer believes happened, but it does not prove it. Learn why evidence carries more weight than conclusions and how supporting documentation can strengthen an employer's unemployment claim response.
The Final Incident: The Question Every Adjudicator Wants Answered
The final incident is one of the first questions an unemployment adjudicator must answer, yet it is often misunderstood. Learn why identifying the final incident matters and how it shapes the analysis that follows.
Writing an Unemployment Claim Response That Actually Helps Your Case
A complete unemployment claim response does more than answer questions—it helps the adjudicator understand what happened. Learn why vague or incomplete responses often weaken an employer's position and how better information can improve the review process.
Poor Performance vs. Misconduct: Why the Difference Matters
Poor performance and misconduct are often confused, but they are not the same under unemployment law. Understanding the difference helps employers identify the facts that matter and present stronger claim responses.
Who Should Represent Your Company at an Unemployment Hearing?
Choosing the wrong person to represent your company at an unemployment hearing can weaken an otherwise strong case. Learn who should speak for your business, why firsthand testimony matters, and how the right representative can improve the quality of your presentation.
When Should an Employer Appeal an Unemployment Decision?
Many employers assume every unfavorable unemployment decision should be appealed—or that none are worth the effort. Learn when an appeal may be appropriate, what factors to consider, and why not every decision should be challenged.
8 Mistakes Most Likely to Cost Employers a Claim
Many employers lose unemployment claims for reasons that have little to do with whether the separation was justified. Learn the eight mistakes most likely to weaken an employer's case and why understanding them can help employers respond more effectively.
Who Has the Most to Lose if a Claim Is Allowed?
Hiring a third-party unemployment claims representative can be a smart decision, but it doesn't transfer responsibility. Learn what a TPA does, what remains the employer's responsibility, and who ultimately bears the consequences when a claim is allowed.